Steps for Repair:
Simply send in your tent to our warehouse at the designated date (no need to send the poles unless they need replaced), and our experienced crew will repair your tent!
- Designated Tent Repair
Stout Tent will repair your tent per the requested order. If we see that additional repairs are needed, we will contact you with our recommendations before repairing the tent. If you would like your tent cleaned, or treated for preventive maintenance please consider our Stout Tent Maintenance Package or Advance Maintenance Package.
Repairing your tent will take 1-4 days, depending on the repair needed. Customers should expect their tent to be mailed back within 1-2 weeks.
Spring Maintenance: Send in your tents the week of March 12th
Summer Maintenance: Send in your tents the week of June 11th
Fall Maintenance: Send in your tents the week of September 10th
Didn’t buy a Stout Tent? Don’t worry, we can swap out cheap zippers and fix weak seams from other companies. We’ll repair, maintain, and clean any other brands of canvas tents.
*Buyer pays shipping to Stout Tent, free return shipping in continental US. Please contact us for a quote on international shipping.