Tent Repairs – A la carte

 
 
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$50.00 – $180.00

Your tent is a great investment! Need a repair? No problem, send it in! We’ll fix it and get your tent back to you to enjoy for many more adventures. We offer cleaning and maintenance packages. This offering is for specific repairs only. Simply choose from our list of options and include any notes about your tent during your checkout process.

If you have an issue that isn’t listed, please email us at info@stouttent.com, there’s not much we can’t do.

Ship your tent to us during our designated Maintenance days and we’ll return it within 2 weeks, refreshed and ready for another season!

We provide maintenance and repairs for any brand of canvas tent or tipi! Prices are valid for up to a 12 x 14 Wall Tent or up to a 5M Bell Tent.

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Description

Steps for Repair:

Simply send in your tent to our warehouse at the designated date (no need to send the poles unless they need replaced), and our experienced crew will repair your tent!

What’s Included?

  • Designated Tent Repair

Stout Tent will repair your tent per the requested order. If we see that additional repairs are needed, we will contact you with our recommendations before repairing the tent. If you would like your tent cleaned, or treated for preventive maintenance please consider our Stout Tent Maintenance Package or Advance Maintenance Package.

Repairing your tent will take 1-4 days, depending on the repair needed. Customers should expect their tent to be mailed back within 1-2 weeks.

MAINTENANCE DATES:
Spring Maintenance: Send in your tents the week of March 12th

Summer Maintenance: Send in your tents the week of June 11th

Fall Maintenance: Send in your tents the week of September 10th

 

Didn’t buy a Stout Tent? Don’t worry, we can swap out cheap zippers and fix weak seams from other companies. We’ll repair, maintain, and clean any other brands of canvas tents.

*Buyer pays shipping to Stout Tent, free return shipping in continental US. Please contact us for a quote on international shipping.

 

Maintenance Package FAQ

Am I responsible for shipping? Stout Tent pays to ship the tent back to you after it has been serviced. You are responsible for the shipping in getting the tent to Stout Tent for service.

How long is the maintenance package voucher good for? The repair voucher is valid for 2 years from date of purchase.

Can I use my voucher multiple times within the 2 year period? No. The repair voucher is valid for one use only. Additional packages may be purchased.

What if the damage is extensive? Send it in, we will evaluate and call you with our advice and a work with you to create a plan for your tent.

How long will my repair take? Send in you tent during the designated Receiving Date and your tent will be returning in 10-14 days. Please view the calendar to see our Maintenance dates this year.

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