About Our Canvas Tents

What makes the Stout Tents different than other Bell Tents?

  1. Unmatched customer care- Our tents come with a 5 Year Warranty. We maintain a perfect BBB rating. We consistently have 5 star reviews on all market places. We use canvas sourced in the USA and sew repairs and modifications in our shop in Craftsbury, Vermont.
  2. We offer rentals- We know what a big purchase this can be. If you haven’t seen one in person, consider renting one of our tents. We’ll even apply your rental charges towards your purchase.
  3. Superior screens- All our tents are made with high quality bug screened doors and windows sewn in. Who would want to share their tent with critters? You still have all of the canvas storm doors and canvas zipped window shutters, but you don’t have to add any after market bug screens or parts. Purchase a swatch kit to see just how high quality our canvas and netting is.
  4. Versatile wall options- Our models have sidewalls that unzip and roll up. We may add a more economical option with a sewn-in groundsheet down the road, but for now, we only offer the deluxe features.
  5. Pre-installed stove jack- Except for the Ultimate, all of 0ur models have a Velcro stove fly, so that you have the option of a wood burning stove, should you ever need one. We never recommend cutting your own stove jack, you’ll ruin your tent.
  6. Hands-on service- We are the only Bell Tent retailer that sews in their shop daily. We do all repairs and customizations here in our shop in Craftsbury, Vermont. We frequently add customized stove jacks for customers, Velcro flies for AC units for Burning Man attendees, and make specialized groundsheets and customized awnings, just to give you a few examples of what we are capable of doing. We often repair other brand’s tents, especially zippers, which is why we never use nylon coil zippers on our tent doors! We also love sending out Swatch Kits so that you can feel all of the canvases we use with your own hands.
  7. An American company- We are veteran owned and operated.
  8. Here’s a link to a comparison page for more details.

Can I connect to Stout Tent via social media?

YES! We’re on FacebookPinterest, and Instagram. Keep an eye out for discounts, contests, and give-aways, and feel free to share your Stout Tent adventures with our worldwide community using #stouttent. We LOVE to see what our fans use our tents for!

How do you ship?

We process orders within 1 business day. We ship FedEx ground (3-5 day) and for regional deliveries OnTrac (1-2 days). Shipping is free in the continental US, and we have extremely competitive international rates. We offer expedited shipping upgrades as well, and we can overnight across the country if you need us to. As soon as we ship, youll receive an auto generated email with a tracking number and shipping updates. We do not require a signature upon delivery by default, but if you want us to require one for your delivery, just leave us a note at checkout.

How do rentals work?

We will ship you a single tent, or multiple tents (up to 3) in and out of state. Check out our rentals page here.  Are you renting tents for an event? We can accommodate events with friendly, knowledgeable staff to set up and break down tents and furniture. For an event quote, check out our Events page

Do you offer special rates for non-profits and special projects?

Yes, contactinfo@stouttent.com and ask for an application. We love to hear about special projects, and hold a special place in our hearts for non-profits. We have been able to help out quite a few NGOs both in and out of the United States. We’ve sent tents to a non-profit in Mexico where they were set up for students cataloging new species of animals and insects. We’ve also given tents to an orphanage in Africa that uses the tents to host guests and students in outdoor learning projects. Another favorite is a farm camp in IL where students stay during the Summer. 

We are also open to collaboration with artists and professional photographers and videographers. Please contact us for an application.

What about commercial options?

We have wholesale pricing starting at 3+ tents, with increasing price breaks up to 100+ tents. We have wholesale clients in over 8 countries, and all across the United States. Fill us in on what your project needs are and we can help guide you towards a model and maintenance plan that will get you setup in the best way possible. We like to chat with our wholesale clients in depth about their environmental challenges so that we can cover any concerns and make specific recommendations. Event use is much different than a hotel extension. To learn more about wholesale, give us a call (602-845-0609or send us a note info@stouttent.com 

Do you offer discounts on large orders?

Yes, we do offer wholesale pricing based on volume. Please contact  info@stouttent.com  with your needs and we’ll work up a personalized proposal for you.

Why canvas?

Canvas has a much longer life-span than nylon or polyester. Canvas can be re-treated for waterproofing, fireproofing, or UV agents. It is also very breathable, which keeps moisture out of the tent, prevents condensation, and keeps it from being stuffy. Canvas can be heavy, but the tradeoff is that it is sturdy and has a long lifespan. Plus, who doesn’t love that timeless romantic feel?

Why the conical shape?

The conical design leaves no flat areas vulnerable to high winds, or for rain to collect. The bell tent (aka: Sibley tent) was an adaptation to the Native American tipi. 

How do Bell Tents do in high winds?

Our tents perform well in high winds. When rigged correctly, you will stand tall in 60mph winds. We send our tents out with sturdy rebar stakes, and make our groundsheet with D-rings so that you can use whatever stakes you would like and are not limited to small stakes because of a small metal grommet. 

Can I use your tents for long-term setups?

Stout Tents are purchased every day by discerning customers who intend to use our recreational camping tents as short-term homes, bnb’s, or permanent retreats that they can visit on the weekends. We’re grateful for these clients because with their feedback and real world testing we have pushed our product into becoming the most solid, trustworthy tent on the market.

We have used our extensive knowledge of Canvas, and their feedback from around the globe on different uses to put together a very extensive maintenance guide to help those who wish to pursue a long-term setup the very best advice that we can provide. We are happy to send canvas samples out to you so that you can test and try them in your own environment, and we’re sure you’ll be as pleased with them as we’ve been. We’re also always available for a phone call, and would love to help chat about any issues you may encounter, or brainstorm some ways to make your tent experience successful in a tough environment.

That said, in terms of our return policy and warranty, you’ll be accepting that pursuing a long-term setup with a recreational tent, comes at your own risk. We’ve seen tents left up long-term standing up for 5+ years, sometimes with very little maintenance, but that’s not the norm. Usually long term use tent life depends on a diligent tent owner, careful engineering of your setup, daily/weekly maintenance, and environmental factors.

High humidity and moisture areas seem to have the shortest lifespans, mold grows pretty quickly in these places. Customers have had success but it takes more work. We’ve helped a customer with a tented lodge in the rainforest where mold even coats the bedsheets sometimes! Constant wind can be a challenge as well, overcome by many, but we’ve seen tents thrashed because they were left up a little too loose, a little too long.

Our most successful long-term setup customers are campgrounds that operate with a daily maintenance crew, and storage during the snow season. If you are not up for reading through the maintenance guide and instructions carefully, and checking on the tent frequently, this may not be the solution to your long-term tent dreams. I’d encourage you to think about how outdoor awnings, furniture, and boat bimini tops do in your neck of the woods. If you’re not sure if this tent would be a good fit for your purpose, give us a call, we’ll be happy to discuss this with you.

Due to our strong reputation for quality, dedication to customer service, and our generous wholesale pricing, we’ve become the leading choice for most rental, and event companies as well as the increasingly popular Glamping hotels. We’d love to earn your business as well, but we don’t want to overpromise and sugar coat what goes into these setups in order to do that.

What is your return policy?

Our product has exceptional quality standards, and to prove it we have the longest return policy of anyone in the market (three times longer than our competitor’s policy); a full 45 days to make sure you’re 100% happy, or your money back. Buyer to pay return shipping. Up to a $250 restocking fee will apply if tent has been used.